HCRG Care Group

improving healthcare delivery and empowering healthcare workers by relieving procurement pressures with Amazon Business.

Spring Grove Area School District Spring Grove Area School District

HCRG Care Group, one of the largest commissioned providers of healthcare to the NHS in the UK, was struggling with an overly complex supplier ecosystem. With roughly 2000 suppliers in the procurement ecosystem, the 400 buyers around the business including nurses, clinical workers and partners could not find the products they needed to deliver timely care to their patients. Additionally, the procurement team at HCRG Care Group was not large enough to be able to support the buyers at the rate needed to deliver urgent care.


The procurement team turned to Amazon Business to help consolidate their suppliers and simplify the process for buyers to get what they need. Health workers could see products in a consolidated single view rather than having to navigate multiple supplier sites to find what they needed. By saving 2-3 minutes each day, frontline workers had more time to focus on providing the best patient care. The procurement team at HCRG Care Group can now focus their time on large strategic projects that drive more savings for the business across different categories.

“The efficiency savings we have made by consolidating our supplier list using Amazon Business means that we have more time within the procurement team to spend on projects, tendors and strategy. By reducing our supply base we have simplified our processes, lowered cybersecurity risks and can more easily abide by NHS standards.”

— Alex Blatherwick, Head of Procurement, HCRG Care Group

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