Manage your delivery experience

Manage your delivery experience

Customise your delivery preferences to get items when, where, and how you need them.

Customise your delivery preferences

If you have an Amazon Business account and are an Administrator, edit delivery preferences for your shared addresses under Business Settings.

If you are a purchaser, customise  delivery preferences for your individual address.

Applies to shipments delivered by Amazon Logistics.

 

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  • Choose days and times during which you'd like shipments delivered

    Choose days and times during which you'd like shipments delivered

    Choose preferred weekdays and times to receive shipments. Identify business closure days and holidays on which you cannot receive deliveries.

  • Provide customised instructions for seamless delivery

    Provide customised instructions for seamless delivery

    Provide instructions for how you want shipments delivered. For example, identify locations such as a loading dock or mail room or front office where shipments can be delivered, provide access code to enter your building etc.

     

  • Leverage same-day shipping

    Leverage same-day shipping

    Enable same-day shipping if your business can accept deliveries during evening hours.

     

  • Enable pallet deliveries

    Enable pallet deliveries

    Choose pallet deliveries on eligible large shipments if your business is capable of receiving pallets. Amazon Business offers pallet deliveries to commercial addresses whenever possible.

  • Consolidate shipments for convenient delivery

    Consolidate shipments for convenient delivery

    Business Prime members can now choose up to two weekdays to receive eligible shipments from Amazon Business. Enjoy fewer weekly deliveries and boxes. Focus on daily productivity instead of daily deliveries.

  • Edit delivery addresses and preferences at any time

    Edit delivery addresses and preferences at any time

    Have your delivery needs changed? Update your individual or shared addresses, edit delivery preferences, and continue to receive your shipments when you need them.

     

Learn what customers have to say about Amazon Business' delivery capabilities.

Exxon Mobil Success Story
Success Story
ExxonMobil: Saving time and money by optimising delivery

“Instead of deliveries spread out throughout hours, days, and weeks, we get them delivered across all of our locations on a dedicated Amazon Day that we selected based on our shipping preferences." — Nassim Kefi, Procurement Advisor

Read the story
bp has launched a strategy to be a different type of energy company
Success Story
bp has launched a strategy to be a different type of energy company

“When we’re dealing with offshore movement of materials, consistency and reliability is key. We are consolidating orders and shipments with Amazon Business to one day per week timed with our vessel schedules.”  - Justin Burnett, Vice President of Materials Management and Warehousing, bp

Read the story
Enabling teachers to focus on education by simplifying procurement
Success Story
Enabling teachers to focus on education by simplifying procurement

"“Not only were we able to secure prices cheaper than we were getting previously, but the time invested in procurement was massively reduced. I wouldn’t hesitate to say to colleagues it has massive benefits - for both teachers and the finance team - that they should take advantage of..” — Rob Owens, Chief Operating Officer, Stephenson Multi-Academy Trust

Read the story

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