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Delivery 

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Amazon Business Delivery
Delivering what organisations need, when they need it.
Amazon Business leverages Amazon’s world-class fulfillment network, optimised for the unique shipping needs of business customers. Through smart features that customise your delivery experience, we’re able to focus on what matters to procurement leaders, administrators, and buyers: getting what you need, when you need it.
Our intelligent tools are designed to align with the needs of organisations of all sizes and complexities. We provide a wide-range of delivery options and inventory management solutions, whether your focus is on speed, customising delivery instructions at scale, or consolidating bulk shipments.

  • High-volume purchasing

    Amazon Business offers pallet deliveries to commercial addresses whenever possible.

    High-volume purchasing

    Enable pallet deliveries

    Opt for pallet delivery on eligible large shipments if your business is capable of receiving pallets. Amazon Business offers pallet deliveries to commercial addresses whenever possible.

  • Reliable fulfillment network

    Get fast, free delivery (on eligible orders) including Same-Day and One-Day shipping.

    Reliable fulfillment network

    Leverage same-day shipping

    Get fast, free delivery (on eligible orders) including Same-Day and One-Day shipping. Business Prime customers can select up to two weekdays to receive eligible shipments.

  • Customise your delivery

    Flag preferred weekdays and times to receive shipments.

    Customise your delivery

    Options flex with your needs

    Manage your delivery preferences to receive your orders when it’s most convenient. Set your business hours, holiday schedule, and add delivery instructions to notify drivers of specific details needed to make sure your orders get to the right place.

Features
Deliveries on your terms

Set up recurring deliveries on frequently purchased items. Plus, earn discounts up to 10% on eligible items fulfilled by Amazon.

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Learn more
Pallet delivery

Amazon Business offers pallet deliveries to commercial addresses whenever possible.

Order size

Whether it’s 1 or 10,000 SKUs, Amazon Business has the intelligent tools in place to deliver for you.

Address complexity

Customise precise delivery instructions such as a loading dock location or a special access code required.

Campus delivery

Qualified customers can leverage unique solutions for colleges and universities.

Sustainability

Amazon Business is supporting Amazon’s wider efforts to decarbonise transportation with more alternative fuel vehicles.

Package consolidation

Enjoy fewer weekly deliveries and boxes. Focus on daily productivity instead of daily deliveries.

“Our goal is simple; make deliveries so easy, so you can focus on building your business.”

Brian Steward, Director - Amazon Business Transportation

Director - Amazon Business Transportation

Take control of deliveries

Create a free account Contact sales
Manage delivery settings Contact sales
Manage delivery settings Contact sales

FAQs

  • Customise your delivery preferences, including preferred times, special instructions, and holiday closures, with pallet consolidation available for eligible commercial addresses.

  • Account administrators can designate organisation-wide delivery preferences within their Business Settings, while buyers can set preferences for their individual shipments.

  • Business Prime members can choose one or two days per week to receive eligible deliveries by enabling Amazon Day. This streamlines receiving, offering more consistent, less frequent deliveries.

    Learn more

  • Within the Addresses page in Business Settings, administrators and buyers can edit specific delivery instructions including providing an access code, loading dock instructions, entrance guidance, specific drop-off points, and more.

  • Amazon Day (a Business Prime exclusive) consolidates orders on a single day, making deliveries more consistent and less frequent while also helping reduce waste.

  • By default, Amazon Business assumes that your locations cannot receive shipments on bank holidays. You can let us know which of your locations can receive shipments on each bank holiday, or other company holidays your locations are closed.

  • If your location can receive pallets, you can indicate that as a preference for large deliveries at checkout. Amazon Business will prioritise eligible shipments for delivery on a pallet at no additional cost.

  • Upload and share multiple shipping addresses across your organisation via spreadsheet. Once added to Business Settings, purchasers can select from these pre-approved addresses, reducing manual entry and preventing duplicate or incorrect addresses.

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