Capita

improving productivity, efficiency and value creation in collaboration with Amazon Business

Capita Capita

Capita is a business process outsourcing company that helps public and private sector clients across 8 countries run complex operations more efficiently to deliver better consumer experiences. With 41,000 employees, Capita provides people-based services, enhanced by leading technology, that support vital everyday interactions and processes for primarily UK and European clients. 

 

By implementing Amazon Business to transform manual procurement activities, Capita leveraged Amazon's next-day delivery and inventory management to accelerate digital transformation. This collaboration improved efficiency and productivity, enabled procurement teams to focus on higher-value work, enhanced stakeholder experiences, and opened up potential opportunities to develop joint offerings with Amazon Business going forward.

“What has been really helpful is that Amazon Business was immediately available and would provide us with opportunities to harmonise the process.”

— Suraj Naik, Chief Procurement Officer, Capita

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