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Examining the Potential ROI of Amazon Business with Business Prime

Discover everything that Amazon Business can do for your business with the Forester Total Economic Impact (TEI) study. Start to reduce your costs today.

More B2B buyers are using Amazon Business, but how do you know if it’s the right fit for your organisation? Even the most experienced purchasing leaders are likely to need some data to drive decision making when selecting procurement solutions.


Forrester Total Economic Impact™ (TEI) methodology


To help equip leaders (particularly in large organisations) in evaluating procurement solutions, Amazon Business commissioned Forrester Consulting to examine the potential return on investment (ROI) companies may realise by using Amazon Business with Business Prime. This study, and the TEI methodology, helps companies to demonstrate, justify, and realise the tangible value of initiatives for key business stakeholders.


Forrester took a multi-step approach to understand the benefits, costs, flexibility and risks associated with using Amazon Business and Business Prime. This included interviews with Forrester analysts, Amazon stakeholders, and seven current Amazon Business and Business Prime customers. 


Key takeaway: Amazon Business simplifies purchasing and reduces costs


Through customer interviews and data aggregation, Forrester concluded that using Amazon Business and Business Prime has the following impact, based on the composite organisation:

  • 654 percent ROI over three years
  • Payback in under 6 months
  • Leveraging the expansive Amazon Business store produces lower costs and delivery, providing a saving of £111,065 over three years
  • Spend control is improved through optimisation of rogue spend, which can result in a saving of £74,542 over a three-year period
  • Procurement process efficiencies, such as approvals and ordering processes, are easier. This results in a three-year gain of £277,262
  • This is a total of £462,869 in benefits versus costs of £61,406, which is a net present value (NPV) of £401,463


Using Amazon Business also saves buyers more than 18 hours annually, and more than 2,000 hours per year due to automation and process simplification.


Make your business case for Amazon Business


Have you quantified risk when driving strategic discussions around procurement solutions for your organisation? Armed with The Total Economic Impact™ of Amazon Business and Business Prime key findings, you can confidently make the case with your stakeholders. Here are a few suggestions to get started:

  1. Download the full report and review the detailed findings from Forrester’s analysis.
  2. Highlight how similar organisations to yours are reshaping buying and realising value of Amazon Business. Check out our Customer Success Stories.
  3. Ready to move your organisation forward? Connect with a customer advisor to learn more about Business Prime.

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